FAQ – Maison du Tourisme Cœur de l’Ardenne

    1. What is the Cœur de l’Ardenne Tourist Office?
      The Cœur de l’Ardenne Tourist Office is a visitor centre and information point for those wishing to explore our beautiful region, which comprises the municipalities of Erezée, Houffalize, La Roche-en-Ardenne, Manhay and Rendeux, located in the north of the Province of Luxembourg.

    We are here to help you plan your stay: accommodation, activities, walks, events, heritage, gastronomy…

    1. What are your opening hours?

    Our reception desk is open every day from 9.30 am to 5 pm

    Except on 25 December, 1 January and the Sunday of the La Roche-en-Ardenne Carnival.

    1. What services do you offer?

    o    Personalised tourist information

    o    Free information materials (maps, guidebooks, leaflets)

    o    Advice on walking and cycling routes (sales of maps and guidebooks)

    o    Information on accommodation and restaurants

    • Accommodation with the ‘Bienvenue Vélo’ label
    1. Where are you based?
      We are located in the heart of the Ardennes region and are easily accessible by car.
      Place du Marché 13 – 6980 La Roche-en-Ardenne
      Contact – Coeur de l’Ardenne – Maison de Tourisme
    2. How to get to the reception desk at the Cœur de l’Ardenne Tourist Office?

    Routes
    E411 : Bruxelles – Arlon – Luxembourg
    (Sortie 18, N4 : Marche-en-Famenne)
    E25 : Liège – Arlon – Luxembourg
    (Sortie 50, N89 : Baraque de Fraiture)
    N4 : Namur – Arlon (Sortie Barrière de Champlon, N89)

    Train 
    Gare de Marloie (25km) & Melreux (Hotton) (19km)
    Ligne 43 Liège – Marloie
    Ligne 162 Bruxelles – Luxembourg
    SNCB : www.belgiantrain.be – T +32(0) 2/528.28.28       

    Bus
    Ligne 15 Marloie-La Roche
    Ligne 13 Melreux-La Roche
    TEC : www.letec.be – T +32(0) 81/25.35.55

    Taxi
    Houffalize Shuttle
    T +32(0) 495/25.11.36
    www.taxi-marche-libramont.be
    T +32(0) 475/42.41.71

    Airport
    – Bruxelles : www.brusselairport.be
    – Charleroi : www.brussels-charleroi-airport.be
    – Liège : www.liegeairport.be
    – Luxembourg : www.lux-airport.lu

    1. Do you have any hiking maps and marked trails?
      Yes! We offer a range of maps for walking, cycling, mountain biking, gravel biking, trail running, motorcycling and driving, as well as personalised advice to help you choose the route that suits you best.
      Visit our online shop: https://www.coeurdelardenne.be/shop
    2. Do you offer guided tours?

    Some guided tours or activities are organised depending on the season or on request.

    Please contact us to check availability.

    However, you can explore the town of La Roche-en-Ardenne on a short 2km walk (a guide is available free of charge from our office).

    1. Can I book accommodation with you?

    We do not take bookings directly, but we can recommend suitable accommodation: holiday cottages, hotels, guesthouses, campsites, unique accommodation, and more…

    1. Are pets allowed?

    Pets are welcome on our premises provided they are kept on a lead.

    1. Do you have a car park or disabled access?

    Yes, disabled access and parking facilities (15 minutes) are provided.

    1. Do you organise events or activities?

    The Tourist Information Centre organises activities, workshops, themed tours and regional events.
    Keep an eye on our calendar to stay up to date:  www.coeurdelardenne.be/agenda-complet

    1. Do you sell local produce?

    No, we leave that to the local shops, which sell local produce, guidebooks, souvenirs and other items.

    One of our specialities that’s not to be missed: Ardennes ham!

    1. How to contact you?